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Data Protection

Bidibaje Privacy Policy

The security of your personal information is our top priority. Everything about how bidibaje collects your data, why we collect it, and how we keep it safe is laid out clearly here.

Last Updated: January 2026
SSL Secured
256-bit Encryption
Not for Sale
Not Shared with Third Parties
Your Control
Delete Anytime
Transparent Policy
No hidden information
Contents
1. Introduction 2. Data Collection 3. Data Use 4. Data Sharing 5. Cookie Policy 6. Data Retention 7. Security Measures 8. Your Rights 9. Minor Protection 10. Changes & Contact

1 Introduction

Welcome to bidibaje. This Privacy Policy explains how bidibaje ("we", "us", or "the platform") collects, uses, stores, and protects your personal information. By using our website, mobile app, or any of our services, you agree to the terms of this Privacy Policy.

We believe privacy is a fundamental right. That is why bidibaje has made user data protection a top priority from day one. Our Privacy Policy is built in accordance with international data protection standards.

This Privacy Policy applies to all bidibaje services — including the website, mobile app, Live Casino, Sports Betting, and all other digital platforms. Please read this policy carefully before registering, as it relates directly to your personal information.

In Summary: We collect only the data we need, never sell it to third parties, and ensure you have full control over your own information.

2 Data Collection

Bidibaje collects user information in several ways. The categories of data we collect are outlined in detail below.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number Account Verification & Age Confirmation
Contact Information Email, mobile number, address Account Registration & Contact
Financial Information Payment methods, transaction history Deposits, Withdrawals & AML Verification
Technical Information IP address, browser, and device information Security & Fraud Prevention
Usage Data Game history, bet logs, session duration Service Improvement & Responsible Gaming

We only collect information that is truly necessary to provide our services. Requesting unnecessary personal data is against bidibaje's policy.

3 Data Usage

Bidibaje uses the information it collects solely for the purposes listed below. We never use your data for anything beyond that.

  • Account Management: To enable registration, login, and account security.
  • Payment Processing: To process deposits and withdrawals smoothly.
  • Identity Verification: To comply with international KYC and AML regulations.
  • Customer Support: To resolve your questions and complaints quickly.
  • Service Improvement: To analyze and improve your experience on the platform.
  • Promotional Communications: To send bonus and promotion updates (opt-out available).
  • Fraud Prevention: To detect and prevent unusual activity.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
If you no longer wish to receive promotional emails or messages, you can opt out at any time by contacting support. Please note that essential account-related communications cannot be turned off.

4 Data Sharing

Bidibaje never sells your personal data to third parties. However, limited information may be shared with trusted partners where necessary to operate our services.

  • Payment Provider: Financial information necessary to complete transactions is shared with relevant parties.
  • Verification Services: Identity information submitted for KYC verification is transmitted through secure channels.
  • Security Partners: We work with specialized technology providers to help prevent fraud.
  • Legal Authorities: Information may be disclosed in response to a court order or regulatory request.
  • Business Transfer: Users will be informed in advance in the event of a company acquisition or merger.

All third-party partners operate under strict data protection agreements with bidibaje and may only use the information they receive for its intended purpose.

5 Cookie Policy

Bidibaje uses cookies and similar tracking technologies on its website and app to help improve your browsing experience.

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytics Cookies: To understand how the platform is used — can be disabled.
  • Marketing Cookies: To show relevant promotions — can be disabled.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

6 Data Retention

Bidibaje retains your data only for as long as necessary or as required by legal obligations.

  • Data for active accounts is retained for the duration of the account.
  • Financial transaction records are retained for up to 5 years after an account is closed.
  • KYC documents are retained for the period required by applicable regulatory rules.
  • Promotional communication data is deleted immediately upon opt-out.
If you request deletion of your data, any information not subject to legal retention will be removed within 30 business days.

7 Security Measures

Bidibaje uses the latest technologies and practices to protect your information. Our security infrastructure is monitored around the clock.

  • All data transmissions are secured with 256-bit SSL/TLS encryption.
  • Passwords are encrypted and stored using industry-standard hashing algorithms.
  • Two-Factor Authentication (2FA) is available for your account.
  • Automated security monitoring runs continuously to detect suspicious activity.
  • Regular security audits and penetration tests are conducted.
  • Both physical and digital security measures are in place at our data centers.

That said, no online transmission can be guaranteed completely secure. We strongly recommend keeping your account password confidential and avoiding logging in from unfamiliar devices.

8 Your Rights

As a bidibaje user, you have a number of important rights over your own data.

Right of Access You can request a copy of the information we hold about you.
Right to Rectification You can request corrections to any inaccurate or outdated information.
Right to Erasure You may request deletion of any data not subject to legal retention requirements.
Right to Restrict Processing You can request that we stop using your data for specific purposes.
Right to Data Portability You can request a copy of your data in a machine-readable format.
Right to Object You can request to opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. We will respond within 30 business days.

9 Minor Protection

Bidibaje strictly does not serve anyone under the age of 18. We do not knowingly collect any information from minors.

If we become aware that a minor has registered an account, it will be suspended immediately and all associated data will be deleted.

A note to parents — please stay aware of your child's internet activity and contact us immediately if you notice anything suspicious.

10 Updates & Contact

Bidibaje reserves the right to update this Privacy Policy at any time. You will be notified of significant changes via your registered email and on the website. Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

Contact our support team for any privacy-related questions or requests. We are always here to help.

Email: [email protected]

What makes bidibaje's Privacy Policy different

We do not just make promises — we deliver real protection.

End-to-End Encryption

Every piece of data between your device and our servers is protected with 256-bit SSL encryption. No one can intercept or alter it in transit.

Data Minimization

We collect only the information that is genuinely needed to deliver our services. Requesting excessive or irrelevant data goes against bidibaje's core principles.

Transparent Retention Policy

A retention period is defined for every category of data. Once no longer needed, it is deleted automatically. You may also request deletion at any time.

Never Sold

Bidibaje never sells your personal data to third parties. This has been our core commitment since day one — not something we adopted later.

Your Control

Unsubscribing from marketing emails, viewing your data, or requesting deletion — it's all in your hands. One message to support is all it takes.

Regular Audits

Our security team conducts regular system audits and penetration tests. Any vulnerabilities identified are addressed immediately.

Frequently Asked Questions

Answers to common questions about our Privacy Policy.

No. Your password is stored using industry-standard one-way hashing. No bidibaje employee can view your actual password. If you forget it, you will need to reset it — recovery is not possible.

Your data is stored securely in certified data centers with both physical and digital security measures in place, and is backed up on a regular basis.

Yes. Data portability is your legal right. Submit a request to our support team and we will send you a copy of your stored data in a machine-readable format within 30 business days.

Yes. In the event of a security incident, we will notify affected users by email within the timeframe required by law and advise them on the appropriate steps to protect their accounts.

Most data will be deleted. However, under international AML and financial regulations, transaction records must be retained for up to 5 years by law. This data will be used solely for legal compliance purposes.

Play with Peace of Mind — Your Data Is Safe

Your privacy is protected at bidibaje. Register now and enjoy the best gaming experience in Bangladesh.

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